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  • 1.  Browser Window Enlarged

    Posted 08-08-2024 20:48

    This is a strange one. We have been using a custom panel as show below for about two years now without issue. It contains a drawer that displays a browser window for remote control of our Canon XF405 that we use to access gain and other functions quicker than the camera op can do using the menu and small LCD screen.

    Canon XF405 Browser Remote Control
    Now, for some strange reason the browser image displays as an enlarged (zoomed in) version as shown below. There is no way to change the size as there are no controls to do so. I tried checking with Canon but it appears the camera is no longer supported.
    XF405 Browser Remote Zoomed in on Dashboard
    If I use a regular browser and type in the IP address of the camera, it displays as a normal size image with the browser:
    XF405 in Chrome
    Any idea what might cause this or know of a way to eliminate it? There was no change made to the code of the custom panel however, I did update my version of Dashboard from 9.6 to 10.1 but doubt that had anything to do with it. 


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    Steve Witwicki
    Video Technical Director
    Light of Christ Church
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  • 2.  RE: Browser Window Enlarged

    Posted 08-09-2024 03:23
      |   view attached

    Hi Steve, 

    This is odd, and although it may not have been caused by the upgrade it's worth looking at that to see the differences.

    I can see in the release notes that upgrading to 64bit version impacts the <browser/> tag, which is probably used for the camera window in your panel.

    Could you follow the link to download and install the webview2 and restart Dashboard to see how it performs?

    Best regards, 

    Richard



    ------------------------------
    Richard Crutwell
    Ross Video UK
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    Attachment(s)

    pdf
    DashBoard_Release_Notes.pdf   1.30 MB 1 version


  • 3.  RE: Browser Window Enlarged

    Posted 08-13-2024 20:20

    @James Peltzer-I tried every iteration of the dropdowns, with and without the 'Enable Browser Fallback' option checked, each time performing a restart in between. No change on any selection.

    @Richard Crutwell-attempted your suggestion and after downloading the runtime and trying to install, turns out I already had it installed.

    Any other ideas, guys?



    ------------------------------
    Steve Witwicki
    Video Technical Director
    Light of Christ Church
    ------------------------------



  • 4.  RE: Browser Window Enlarged

    Posted 08-09-2024 09:36

    Depending on which DashBoard version you are upgrading from and which OS you are on, you may be switching from your system browser (embedded MS Edge on Windows for anything after DashBoard 9.5 and embedded Internet Explorer for earlier versions) to an embedded Java Chromium browser called JX Browser.  

    In more recent releases (9.7+) JX Browser "Chromium" is the default on supported platforms.  You can see what you are set to use and change your preferences in Window->Preferences->Browser Preferences



    ------------------------------
    James Peltzer
    Ross Video
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  • 5.  RE: Browser Window Enlarged

    Posted 08-15-2024 06:15

    Hi Steve, 

    Can you copy this code into a new panel file, create a txt file, copy code name the file with extension ".grid". Ex. NewPanel.grid.

    Open this file and enter the address of the camera. Does this browser window have the same issue as your other panel?

    Thanks, 

    Richard

    <abs contexttype="opengear" id="_top" keepalive="false" style="">
       <meta>
          <params>
             <param access="1" maxlength="0" name="url" oid="url" type="STRING" value="https://developer.mozilla.org/en-US/docs/Web/HTML/Element/img" widget="html-text"/>
             <param access="1" constrainttype="INT_CHOICE" name="mode" oid="mode" precision="0" type="INT16" value="0" widget="default">
                <constraint key="0">0</constraint>
                <constraint key="1">1</constraint>
             </param>
          </params>
       </meta>
       <abs height="830" left="10" style="bdr#panelfg;bdr:round;" top="71" width="1460">
          <browser bottom="10" fallback="true" left="10" right="10" top="10" type="default" url="%value['url'][0]%"/>
       </abs>
       <abs height="60" left="10" style="bdr:round;bdr#panelfg;" top="10" width="1460">
          <param bottom="10" expand="true" left="10" oid="url" right="312" showlabel="false" top="10" widget="default"/>
       <button bottom="9" buttontype="push" right="2" top="8" width="290">
             <task tasktype="ogscript">ogscript.reload(null);
    </task>
          </button>
       </abs>
    </abs>
    


    ------------------------------
    Richard Crutwell
    Ross Video UK
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