We are going to need to get the file Set and the Logs please.
I can not make this happen here now with a TD2S and an Ultra 60..... Though I am using version 9 which will be released in the next week or so. But still something is really weird and I would like to have us look at it.
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Les O'Reilly
Director - Switcher Product Management
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Original Message:
Sent: 06-29-2024 00:01
From: Lola Peric
Subject: Carbonite 60 program keyers
Hi Les,
Thank you for getting back to me. Trans Reset is not enabled and I am still having the issue.
Thanks,
Lola
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Lola Peric
Original Message:
Sent: 06-28-2024 23:00
From: Les O'Reilly
Subject: Carbonite 60 program keyers
check in personality that you don't have the Trans Reset enabled.
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Les O'Reilly
Director - Switcher Product Management
Original Message:
Sent: 06-28-2024 21:04
From: Lola Peric
Subject: Carbonite 60 program keyers
Hello!
I'm using a carbonite 60 and a TD3 panel. I'm having an issue on the program ME where I would select a key and when I dissolve, it deselects it. The issue doesn't happen with the T-bar or when I cut. It's also not affecting the other ME's only program/preview.
I've attached a video showing how it works fine with a cut but not with the dissolve. If anyone has any solutions, anything would be appreciated. Thank you!
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Lola Peric
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