Production Switchers

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  • 1.  Carbonite black to Carbonite Ultra

    Posted 08-13-2024 09:27

    Hello,

    We were using carbonite black and now we are using carbonite ultra. I loaded the switcher set to the Ultra and my memories are all gone. Do the memories transfer over from Black to Ultra? I see my custom controls but again when i call them up nothing happens. Just wondering if that transfers over as well. Thank you

    laz



    ------------------------------
    Lazaro Lopez
    TV/DIRECTOR/EDITOR
    MIAMI DADE COUNTY
    ------------------------------


  • 2.  RE: Carbonite black to Carbonite Ultra

    Posted 08-13-2024 09:35

    Hi,

    In version 15.6 of Carbonite Black we introduced a feature to Export to Ultra so that you could then import the Memories and Custom Controls into an Ultra.

    You can not just load them directly as they are different.



    ------------------------------
    Les O'Reilly
    Director - Switcher Product Management
    ------------------------------



  • 3.  RE: Carbonite black to Carbonite Ultra

    Posted 08-13-2024 09:42

    https://rossvideo.community/discussion/unable-to-load-set-into-simulator#bm4545cfb3-6eb2-450c-bc71-01904fce7e95

    This thread will explain how to get usb show files into a TAR so that you could upload them to the Carbonite Black Frame Sim to do the export if you are not able to access a functioning Black frame any longer.

    https://documentation.rossvideo.com/files/software/carbonite/carbonite-black-sim-15.6.1.19113.zip?_gl=1*11hoor1*_ga*NjA4NDkzOTcwLjE2MDQ2MTI0NTg.*_ga_H7SG1QNZ8K*MTcyMzU1NjM1NS4zOTEuMS4xNzIzNTU2MzYyLjUzLjAuMA..

    Frame sim Can be downloaded from the downloads section with that link.

    Also you need the Virtual Box environment to run it.

    https://www.virtualbox.org/wiki/Downloads



    ------------------------------
    Les O'Reilly
    Director - Switcher Product Management
    ------------------------------



  • 4.  RE: Carbonite black to Carbonite Ultra

    Posted 08-13-2024 11:22
      |   view attached
    I did everything you describe and I get this error message in Oracle VM. JPEG attached. 






  • 5.  RE: Carbonite black to Carbonite Ultra

    Posted 08-13-2024 11:57

    This is an issue with your Bios on your computer having Virtualization disabled.

    https://stackoverflow.com/questions/33304393/vt-x-is-disabled-in-the-bios-for-both-all-cpu-modes-verr-vmx-msr-all-vmx-disabl

    I did a quick google search and that link offers suggestions on what settings to change to enable it.

    excerpt from the link:

    "

    To run Oracle VM Virtual Box / VMware machines on 64-bit host there is a need to enable Virtualization Technology (VTx) and Virtualization Technology Directed I/O (VTd).

    Usually these setting are disabled on the level of BIOS.

    To enable VTx and VTd you have to change corresponding settings in the BIOS.

    Here is an example how to do it for HP Compaq 8200 or similar PC:

    1. Start the machine.
    2. Press F10 to enter BIOS.
    3. Security-> System Security
    4. Enable Virtualization Technology (VTx) and Virtualization Technology Directed I/O (VTd).
    5. Save and restart the machine.

    "



    ------------------------------
    Les O'Reilly
    Director - Switcher Product Management
    ------------------------------



  • 6.  RE: Carbonite black to Carbonite Ultra

    Posted 08-13-2024 16:15
      |   view attached
    Hi Les. I'm so close but my memories are not transferring.  Do I need to sign in to this or just be running?









  • 7.  RE: Carbonite black to Carbonite Ultra

    Posted 08-13-2024 16:53

    That is the Linux virtual machine.

    You need to now connect to it's IP address via DashBoard like you would a real switcher.



    ------------------------------
    Les O'Reilly
    Director - Switcher Product Management
    ------------------------------



  • 8.  RE: Carbonite black to Carbonite Ultra

    Posted 08-19-2024 09:56

    Hi Les,

    The engineer and I couldn't get this to work. It's okay though, I'm just redoing all my effects.

    I'm having another problem. I don't know exactly where to look in the dashboard or if a setting needs to be changed. We are using a Carbonite Ultra.

    When I go to Live Assist > Buses > ME in the dashboard, the ME P/P tab controls ME 1, and under the ME 1 tab, it controls ME P/P. They're backward.  

    Thank you.



    ------------------------------
    Lazaro Lopez
    TV/DIRECTOR/EDITOR
    MIAMI DADE COUNTY
    ------------------------------



  • 9.  RE: Carbonite black to Carbonite Ultra

    Posted 08-19-2024 10:00

    Where are you seeing the video in the wrong place?  If DashBoard Says it is controlling ME P/P then that is what it is controlling.  What are you comparing it too visually to say that it is wrong?



    ------------------------------
    Les O'Reilly
    Director - Switcher Product Management
    ------------------------------