Yeah. I figured you would have checked all that. I'd give Tech Support a call since this is a change from what has happened for you in the past. Tech Support is good at Ross. I screw things up and they get out of it all the time.
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[Danny] [Skarka] Ross Pilot since Synergy
[Producer, Director, Technical Director]
San Francisco United States
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Original Message:
Sent: 09-27-2024 14:12
From: Colin Murphy
Subject: MediaStore Issue / After Effects & PNGS
Hey Danny,
Everything is named correctly, and I have the same issue with TGA and just still images.
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Colin Murphy
Game Day Technician
OSEG
Original Message:
Sent: 09-27-2024 13:21
From: Danny Skarka
Subject: MediaStore Issue / After Effects & PNGS
Hi Colin,
You may have already checked this but make sure the naming structure is correct. I'm away from my gear but I know the sequence needs to start at a specific number and have a certain amount of digits. The other thing I would check is your AF output file size.
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[Danny] [Skarka] Ross Pilot since Synergy
[Producer, Director, Technical Director]
San Francisco United States
Original Message:
Sent: 09-27-2024 12:24
From: Colin Murphy
Subject: MediaStore Issue / After Effects & PNGS
Having issues adding png sequences to my MediaManager that I haven't had in the past.
Any single PNGS or PNG sequences that I export out of After Effects can't be loaded to any Media Store channel.
Anyone else have issues like this exporting content out of After Effects CC 23?
Thanks
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Colin Murphy
Game Day Technician
OSEG
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