Same for Designer. Using MOS plugin and BlueBox.
I have confirmed that when an image is assigned and doesn't work it has been a JPEG renamed as PNG.
Eventually I hope to write a drag & drop script for our producers to use and make sure files have the proper extension.
Original Message:
Sent: 12-06-2023 11:34
From: Garner Millward
Subject: Pictures not showing on air in graphics
In Designer and the MOS plugin, it seems that the software uses the file header to determine what the file is. An image can go through the whole pipeline and fail because Xpression Studio uses the file extension. Wrong extension, fail at the end. Ross, FIX THIS!!
In both Designer, Studio and BlueBox Preview Engine, I can take file with the JPG file extension and rename the extension to PNG (and vice versa) and the the image still successfully decodes and renders. I tried a few versions and they all behave the same way. I tested using published materials/objects faces to apply the images.
If you are applying the image using a MOS workflow (the XPression MOS plugin), I assume you are using a published material/object face. Can you confirm how and where your image files are being applied to the XPression workflow? Maybe you are using a MAM system?
XPression Designer and Studio are complied from the same code base, it would be peculiar for them to have different behaviors.
Can you confirm the specific version and build of Studio you are running where Studio fails to read JPG/PNGs with the wrong extension?
I'd like to fix it, I agree, it's stupid if the end to end workflow doesn't maintain consistent behavior, or follow these basic file reading practices.
Original Message:
Sent: 11-02-2023 13:08
From: Azathoth Son of Cthulhu
Subject: Pictures not showing on air in graphics
Wrong extension on the image probably.
In Designer and the MOS plugin, it seems that the software uses the file header to determine what the file is. An image can go through the whole pipeline and fail because Xpression Studio uses the file extension. Wrong extension, fail at the end. Ross, FIX THIS!!
If you are on Windows, you can open an image using Notepad++ and look at the file headers to see if the file has the correct extension. Here's two locations to see what the headers should be:
https://en.wikipedia.org/wiki/List_of_file_signatures
https://www.garykessler.net/library/file_sigs.html
FireFox Developer Edition will open an image with the wrong extension and you can get info on it with Ctrl-i. It will tell you what the real compression method is.
This problem happens to us all the time. We tell people that we want PNGs and they just rename JPGs as .png without doing a real conversion.
Even the website indeed.com is as stupid as this. They really have directions to change a file format you just rename it. The world is loaded with idiots.
https://www.indeed.com/career-advice/career-development/how-to-change-file-type
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Azathoth
Son of Cthulhu
Original Message:
Sent: 11-02-2023 12:54
From: Andre Sanders
Subject: Pictures not showing on air in graphics
We currently have an issue where we will out picture/logo of sports teams in sports graphics and everyone logo shows up in preview. However, when taken on air, the very first logo does not show on air. Any idea what can cause this? If we cannot figure this out, we lose the ability to use any of our sports graphics with scoreboards.
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Andre Sanders
Technical Media Producer
WUFT
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