Its going to replace all invalid UTF8 with that.
I'm not aware of a way of accessing the data between CII Gateway and XPression before it goes through the UTF8 encoding.
Original Message:
Sent: 03-18-2025 18:53
From: Mark K
Subject: Special characters not decoding properly
@Simon Redmile @Garner Millward
The comma comes through the Xpression CII Gateway as <201A>. For example:
John Smith
President<201A> Tech Enterprises Ltd.
I understand this might be an issue with Crestron, but I want to see if there's away to make the correction in Xpression. Xpression is receiving <201A> and turning it into �, so there must be a way to correct this replacement.
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Mark K
Original Message:
Sent: 03-18-2025 13:34
From: Simon Redmile
Subject: Special characters not decoding properly
Have you check the CII logs it will show what is being sent into it from your software.

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Simon Redmile
Senior Graphic Programmer & Designer
Ross Video
Bristol United Kingdom
Original Message:
Sent: 03-18-2025 13:21
From: Mark K
Subject: Special characters not decoding properly
Hi @Simon Redmile,
There are two special characters that I needed to replace. Unfortunately, I was only able to get the replacement working in Visual Logic by using the � symbol (that is displayed in Xpression) as the input text because the code that was coming in via Xpression CII Gateway didn't work.
This meant that I had to change the source text to a custom string of characters because both problem characters displayed as � in Xpression. Is there any way for me to use data coming in to the Xpression CII Gateway in Visual Logic? For example, I want to replace the <201A> in the Xpression CII Gateway before it is converted to the � symbol in Xpression.
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Mark K
Original Message:
Sent: 03-17-2025 15:05
From: Simon Redmile
Subject: Special characters not decoding properly
This is a different example but same idea, this is how you get text to the text object.
This shows a similar thing as the replace but this is adding strings together and the item below that shows how you can connect 2 different text boxes to each other.

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Simon Redmile
Senior Graphic Programmer & Designer
Ross Video
Bristol United Kingdom
Original Message:
Sent: 03-17-2025 14:55
From: Mark K
Subject: Special characters not decoding properly
I've entered the same text in description and value.
How do I output to a text box that is in an existing scene template? Do I make the connection in the Layout screen or the Visual Logic screen? Apologies for the basic question -- I wasn't able to find clear direction in the help guide.
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Mark K
Original Message:
Sent: 03-17-2025 14:50
From: Simon Redmile
Subject: Special characters not decoding properly
Also it looks like you have put your content in description not value

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Simon Redmile
Senior Graphic Programmer & Designer
Ross Video
Bristol United Kingdom
Original Message:
Sent: 03-17-2025 14:47
From: Mark K
Subject: Special characters not decoding properly
Hi Simon,
What am I missing to have the <201A> string replaced with a comma? I've restarted the program with no luck.
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Mark K
Original Message:
Sent: 03-17-2025 12:59
From: Simon Redmile
Subject: Special characters not decoding properly
Are they all unique codes because you could use replace, you can't use a replace script which would be the easiest because you have prime but you do have visual logic.


The downside to VL is that you can only check 1 value at a time versus script that can do multiple checks in one go so you have to loop it like this;

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Simon Redmile
Senior Graphic Programmer & Designer
Ross Video
Bristol United Kingdom
Original Message:
Sent: 03-17-2025 12:48
From: Mark K
Subject: Special characters not decoding properly
Bit of a long story, but the studio I work at feeds lower-third graphics to Ross Xpression via a Crestron touch panel. Unfortunately, special characters entered into Crestron do not translate over to Xpression. Whenever a special character is used, it shows up as � in the Xpression program and as □ on the video output.
When I send data from Crestron to Xpression, I see the special characters come in with < > brackets via the Xpression CII Gateway. For example, a lower comma (special character) comes in as <201A>.
I know this has to do with encoding/decoding. Changing the Crestron's encoding is not an option, so is there any way for Xpression to properly interpret data, like <201A>? Or is there another special character code I could use in Crestron that would be interpreted by Xpression correctly?
One thing of note, the font I am using in Xpression does support special characters. I am on Xpression Prime V7.
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Mark K
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