Bonjour Boris
My first thought would be to reboot the Ultrix - If you have had connectivity between the Ultrix and Dante then it has been set up correctly. If you have already done a reboot then check all the settings. In Dashboard Open the Ultrix rear Gui - Devices - Ultrix. Once it has opened checked the license is still there- Click on the blue Key Icon. Check Ultrimix-Dante has a license code.
Click on the Ultrimix -Dante Tab. Check the correct Slot (1) is selected.
Now Click on the Blue Briefcase Icon - Make sure Slot 1 Aux C - SFP is selected to Dante and Aux B is Blank. If you have made a change Click Apply.
Click on the Blue House (Home).
Now Click on Slot 1 Aux C Icon- Should be Green if SFP is connected and Licensed. I believe it also has a small Dante Logo icon above it is Licensed.
If the Aux C Icon is red - it is Licensed but doesn't see the SFP / not plugged in...check it is seated correctly in Aux C.
Grey Aux C Icon means it's not licensed.
In the Slot 1 details - look for Views: and click on the Baseband button..this should show you a selection of options - Click on the Ultrimix Dante.
Here you will find all the Network Settings and Status - The Status information is Read Only.
Check the State is Valid.
Network settings can be changed here. Change Mode - drop down - Static / DHCP. If you make any changes remember to Click on Apply.
If State shows as Valid and SFP Detected then all is good on the Ultrix Side.
In the Database - Check you can see Slot 1 AUX C and you can't see Slot 1 AUX B in both Source and Destinations.
Destinations you have to add them unless you have used the new Database builder which allows you add Dante to Destinations.
Hope this helps.
Thanks
Ed
------------------------------
edward Kemp
Technical Trainer | Commissioning Specialist
Ross Video
------------------------------
Original Message:
Sent: 01-02-2025 12:11
From: Boris salhaji
Subject: Ultrimix DANTE
Hi,
I'm configuring a brand new FR2. I declare destinations and sources, audio of SDI embeded as well, I'm able to route audio sources from SDI to destinations and so perfom shuffling. So far so good ! We got the Ultrimix Dante licence and the SFP Aux Port on slot 1 Aux C. it is well configured into Aux Ports assignment. into the slot view I can see that state is valid (network is configured in DHCP).
But I have trouble to make it works... I can't see the Ultrix in Dante Controller... (I was able to make crosspoints once but the ultrix disapear from Dante Controller and I can't manage to make it comes back). If I look to the metrics there is no RX frame count....
The aim is to make crosspoints from dante to SDI outputs and to route SDI audio embedded channels to dante channels....
ADoes anyone got an idea ?
Thanks
------------------------------
Boris salhaji
EIC
France Télévisions
------------------------------