Connectivity

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  • 1.  Utrix

    Posted 06-08-2023 13:14

    Hello I am a francophone, I work for the private television station Life TV in Côte d'Ivoire. We use your ULTRIX ROSS equipment for various routing. But the problem we are facing is that this grid keeps crashing. We were in the process of putting it back on line. That could damage it later on. 
    I am writing to you for advice to understand and permanently correct this anomaly.

    Enclosed is the image of ULTRIX with red LED fault and that without green LED fault.



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    Koamalan Avlé
    Antenna coordinator
    Life TV
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  • 2.  RE: Utrix

    Posted 10-18-2023 23:11

    Hi,

    We appear to have missed this message. if you are still having issues please contact technical support and we will help imediately https://support.rossvideo.com/hc/en-us



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    Mike Pomerleau
    Ross Video
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