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  • 1.  HDC-8223 board NOT booting

    Posted 11-25-2015 14:36
    Hi

    I have 5 pieces of HDC-8223 boards in a frame, and one of them does not leave the 'BOOT' status on the little display on the board, and it does not appear in the Dash Board software... Slot 2 is not accessable / does not show up at all in Dashboard ... Slot 0, 4, 6, 8, 10 is showing up!

    Can I do a restore of the software on the 8223 or is there any other solution? Pressing the RESET button on the board doesn't help


  • 2.  RE: HDC-8223 board NOT booting

    Posted 12-09-2015 20:39
    Hi Moritz!

    For technical issues like this, we strongly recommend you reach out to techsupport@rossvideo.com to get in contact with someone who can help you troubleshoot or determine if an RMA is necessary!
    #openGear