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  • 1.  Error window when Importing Graphics

    Posted 11-30-2015 16:29
    We are getting this error window: Exception Class: EAccess Violation Access violation at address 00985018 in module "Xpression.exe" Read address of 000000C8. This is preventing us from importing 2 lower third templates from another project? Any idea how to fix this or get around it?


  • 2.  RE: Error window when Importing Graphics

    Posted 11-30-2015 16:33
    Hi David,

    Issues like this should go through Tech Support so that they can be handled by by someone who can find a resolution.

    techsupport@rossvideo.com

    You should send them:

    - the version and build of XPression you are using

    - a copy of your project

    - the log file from the date the Access Violation occurred

    - a description of what actions cause the Access Violation to occur

    #XPression