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  • 1.  Problem viewing thumbnails

    Posted 05-29-2016 14:36
    Hey guys I have a question. I'm experiencing difficulty trying to get my images in the "image files tab". Windows is set to always display thumbnails. When I go into other computer folders the thumbnails are there except in Xpression. Is there a way to fix this?


  • 2.  RE: Problem viewing thumbnails

    Posted 05-31-2016 19:57
    what is your default viewer set to for PNG images? Ex. Windows Photo Viewer, Photoshop, etc...

    maybe try this?

    In Windows Explorer, I clicked Tools, Folder options, went to the View tab, expanded Files and Folders and removed the check mark from Always show icons, never thumbnails.
    #XPression


  • 3.  RE: Problem viewing thumbnails

    Posted 06-02-2016 16:22
    We have Windows Photo Viewer as well as I've removed the check from "always show icons, never thumbnails". For some reason it's still happening.
    #XPression


  • 4.  RE: Problem viewing thumbnails

    Posted 06-02-2016 17:11
    Is this running on Hardware purchased from Ross Video, or your own hardware platform? Does it do it for all file types, or just PNGs?

    The only thing I can think of that might cause this would be an issue with file permissions or running under a non-admin account. XPression generates and saves the thumbnails for those files to a local cache. If for some reason XPression couldn't save the file to the cache then perhaps the icons would show instead of the thumbnails.



    #XPression