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  • 1.  Error when launching XPression

    Posted 07-13-2018 22:29

    Howdy guys,

    We installed XPression 7.1 on one of our machines today which previously didn't have it. The install itself went of without a hitch, but when go to launch it, we get the error message displayed below.

    Any ideas, what's going on, or how to fix it?



  • 2.  RE: Error when launching XPression

    Posted 07-14-2018 00:54
    Make sure you aren't using remote desktop at all.
    #XPression


  • 3.  RE: Error when launching XPression

    Posted 07-16-2018 13:41
    Make sure the NVIDIA card is set as the hardware renderer in preferences.
    #XPression


  • 4.  RE: Error when launching XPression

    Posted 07-16-2018 17:03
    Make sure you aren't using remote desktop at all.


    Not using remote desktop to work in XPression, but it is configured on that machine for other tasks, I wouldn't think that would be effect it, but does it?
    #XPression


  • 5.  RE: Error when launching XPression

    Posted 07-16-2018 20:06
    No, if you aren't logged in through remote desktop then that is not the issue. Are you sure the machine has an NVIDIA GPU and it is selected as Garner describes?
    #XPression


  • 6.  RE: Error when launching XPression

    Posted 07-16-2018 21:21
    At the same time I made this thread I also put in a note to support with the mindset that the more lines you cast, the faster you'll catch a fish. So Brandon Derry gave us the idea to trash the pref.ini, and reestablish the GPU hardware path, and that seemed to do the trick. Said machine has a 1060, so I knew we were ok on that front.

    Thanks as always to you and Garner for the help!
    #XPression