Graphics

 View Only
  • 1.  Xpression stops responding

    Posted 04-04-2016 08:18
    Hi,

    We have buit a new Xpression system, with all the hardware specs from the Ross website, to have a Text-TV an visual radio solution.

    But at nights, the Xpression.exe stops responding to windows.

    This is the message from the event log.


    The program XPression.exe version 5.9.0.3132 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
    Process ID: 1da0
    Start Time: 01d18ca4ee408bc2
    Termination Time: 103
    Application Path: C:\Program Files (x86)\XPressionStudio\XPression.exe
    Report Id: 1a68f65d-f965-11e5-8ed3-0cc47a48e32f

    i can send crashdumps also if needed

    maybe anyone here has an idea what this might be? On our second Xpression The program keeps running 24/7, there is no problem :S

    regards
    Jan Augenbroe


  • 2.  RE: Xpression stops responding

    Posted 04-04-2016 14:22
    I would recommend contacting techsupport@rossvideo.com.
    These forums are not monitored by the tech support team, so if you need technical assistance you need to contact them directly.
    #XPression


  • 3.  RE: Xpression stops responding

    Posted 04-04-2016 14:23
    Is your second XPression running the same XPression software and XPression Project?
    #XPression


  • 4.  RE: Xpression stops responding

    Posted 04-07-2016 18:02
    @ Garner, the second Xpression is running the same project and software yes. I will email techsupport. Thanks
    #XPression