Graphics

Last night we had our Xpression running 8.5 "lock up" when I tried to put a simple animation on the air. 1 second video transition froze but audio continued to play. Closing and reopening the project fixed the issue. Has anyone seen anything like this? See attached:

We coincidentally were experiencing a similar problem last week on version 9 while trying to bring some project files to another facility. While I haven't had a chance to test yet, I think it was being caused by 1080 files being scaled down in the project output to 720, not sure what kind of resolution you had your animation at.

I would submit a ticket though since there could be some logs that tell a better story in your case.

Thanks Martin. My scenes are all 1080 so no scaling there. But I have had issues with logos coming in at about 50% size from time to time. I will take your advice on the ticket though.

I went through my project scene by scene and finally found a corrupt headshot for our sub of the game. It would not roll. I tried reconnecting the video, no luck. But as soon as I re-encoded it, it played back fine. I can not duplicate the issue with the memory but I am not ready to mark this as fixed. Stay tuned.