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  • 1.  Graphics playing on weird

    Posted 09-01-2018 02:45
    Hi All,

    I'm using a Remote Sequencer to play on Supers, OTSes, etc. on air for local newscasts. Sometimes I'll hit "Take," and the graphic won't automatically start to play... only to then *rapidly* play on.

    Anyone else every experience a lag/issues like this? Any suggestions?

    Thanks, all.
    ~Sean


  • 2.  RE: Graphics playing on weird

    Posted 09-01-2018 11:13
    Which version of XPression are you running, and how often does this occur?
    #XPression


  • 3.  RE: Graphics playing on weird

    Posted 09-01-2018 19:44
    Which version of XPression are you running, and how often does this occur?
    It's sporadic/random, however I do think it's starting to happen more frequently. :confused: It only happens to graphics that "play on" and are Keyed over air.

    Thanks for the help. Take care!

    #XPression


  • 4.  RE: Graphics playing on weird

    Posted 09-02-2018 00:45
    Please contact tech support and ask them to upgrade to the latest 7.0 build. There was a fix in 7.0-3835 that should resolve your issue.
    #XPression


  • 5.  RE: Graphics playing on weird

    Posted 09-02-2018 02:04
    Please contact tech support and ask them to upgrade to the latest 7.0 build. There was a fix in 7.0-3835 that should resolve your issue.

    #XPression


  • 6.  RE: Graphics playing on weird

    Posted 10-31-2018 19:46
    Hi there,

    Our Engineering Team is still looking into the issue, but I was wondering if this problem was also symptomatic?

    Recently, Machine 1 (XPression 1 & 2) has been randomly locking up, and needing a quick reboot. Basically, I try to play a graphic -- the Cue reads "TRANSFERRING" -- and then suddenly nothing in 1 & 2 work.... and I need to reboot.

    Does that sound like an issue with Version 7.0? Thanks so much for all the help!

    ~Sean

    #XPression


  • 7.  RE: Graphics playing on weird

    Posted 10-31-2018 19:54
    Obviously, with an Election just around the corner, this is not something we want to face the night-of.......
    #XPression


  • 8.  RE: Graphics playing on weird

    Posted 11-01-2018 20:42
    It wold be best to reach out to Tech Support so they can help you collect logs of the issue and troubleshoot.
    #XPression