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  • 1.  Dashboard Slow To Connect

    Posted 08-17-2020 13:06

    Does anyone else have issues with Dashboard taking a long time to connect to devices? My Carbonite will show up with a green dot immediately when I launch the program, but it can take 5 min or more to give me the dropdown arrow and let me control it. My Ultrix on the other hand will connect right away so I have no idea what the issue is. 



  • 2.  RE: Dashboard Slow To Connect

    Posted 08-19-2020 15:01

    My Carbonite is also slow to connect, although not 5 minutes slow (unless I'm working from home over a VPN with a remote Carbonite, then it sometimes takes a couple of minutes).

    The reason the Carbonite is slower than the Ultrix is that the Carbonite is talking the ogp-binary procotol as opposed to the ogp-json protocol.   That ogp-binary protocol uses a much higher number of small messages, as opposed to asynchronous bulk messages coming from ogp-json.

    You can use the DashBoard Proxy Server to convert a device that is talking ogp-binary to opg-json.   So you could setup a Dashboard computer near the Device, and run a proxy server on it.  Your current DashBoard would connect to that proxy instead of the device.  It kind of works as a "translator".   That proxy will convert all the binary messages to json.   So the connection would feel much faster.


    #DashBoard


  • 3.  RE: Dashboard Slow To Connect

    Posted 08-19-2020 18:18

    This works great! Is there a way to have the Dashboard Proxy Server run in the background 24/7, or do I have to just always have Dashboard running for this to work?


    #DashBoard


  • 4.  RE: Dashboard Slow To Connect

    Posted 08-19-2020 19:07

    I believe you need DB running for this to work.


    #DashBoard