Facility Control

 View Only
  • 1.  Dashboard with Haivision Makito X4 Decoders

    Posted 03-03-2021 22:05

    I'm not sure if anyone else has had an issue with this but a few months ago I built a very simple soft panel with all of the Web GUIs for our Haivision Makito X4 Decoders/Encoders, X2 Decoders/Encoders. I checked back in on the panel recently and the X4 Decoder GUIs are no longer connecting.

    Everything else is working and I've tried to recreate a soft panel with just those devices and it still won't hit. Any ideas?



  • 2.  RE: Dashboard with Haivision Makito X4 Decoders

    Posted 03-10-2021 16:02

    Without more details, it's hard to debug.   

    How are they connecting to the Makito decoders?  Is it over TCP/IP?   Is it using a listener?

    Or are you just embedding a web page with the decoders?   If it's a web page, can you connect to them outside of DashBoard (i.e. from just a browser?)

     

     

     


    #DashBoard


  • 3.  RE: Dashboard with Haivision Makito X4 Decoders

    Posted 03-10-2021 16:12

    It's just a webpage embed of the local GUI.

    I recently opened Dashboard on a Mac setup and I got a warning that the compatibility with Microsoft edge was expiring or something like that but wouldn't that imply that none of the Web GUIs should be functioning instead of just a few of them?


    #DashBoard


  • 4.  RE: Dashboard with Haivision Makito X4 Decoders

    Posted 03-10-2021 16:14

    That is weird.   You could try switching which browser DashBoard uses.   Go to Window->Preferences, and at the bottom there is a tab for "Web Browser".    


    #DashBoard