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  • 1.  DashBoard & Apple M1

    Posted 08-31-2021 13:55
    Are any of the Mac OS software packages for DashBoard Apple M1 friendly?  I ended-up bringing over an older DashBoard version from my old Intel-based Mac, and it results in an error when I try to launch DB.

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    Matt Saplin
    Freelance TD & Engineer
    New York, United States
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  • 2.  RE: DashBoard & Apple M1
    Best Answer

    Posted 08-31-2021 14:17

    Hi There,

     

    Please note that this is aknown issue when using any version of DashBoard on the latest Mac OS(Big Sur), which requires a workaround to launch DashBoard.  The team has this as a fairly high priority, but we don't have a fix for it at the moment as Apple broke or changed something on us with their latest release which is proving very difficult to hunt down.  From investigation, we aren't the only company who had their SW break on the Big Sur release.

     

    Issue details and a workaround for the issue is below, but if this isn't their issue, we need some more info on what exactly they're experiencing.

     

    The DashBoard team has identified an issue with the latest Mac OS, Big Sur, where any version of DashBoard will not launch.  We have a workaround, but our advice right now is to hold off on upgrading to Big Sur if you can.  It seems that other vendors are having similar issues with the new OS as well.  The DashBoard team will be looking into a fix, but currently we do not have a timeline for the release.

     Current Workaround

     DashBoard can still be launched on Big Sur by navigating into the Contents of the DashBoard.app. A default install location for DashBoard can be launched from the terminal with the following command:

    open /Applications/DashBoard/DashBoard.app/Contents/MacOS/PermissionDashBoard

     

    You can also dive into the contents from inside Finder by right mouse clicking on the DashBoard.app and selecting "Show Package Contents". From here, navigate into the Contents folder, then into the MacOS folder, and finally run PermissionDashBoard.


    I hope this will be helpful for you.



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    Anand Soraganvi
    Ross Video
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    Original Message


  • 3.  RE: DashBoard & Apple M1

    Posted 08-31-2021 14:30
    Anand, thank you for the quick and helpful response -- I will give it a try.  As you mentioned, I've seen this with some other applications running on the M1 chip too.  Thank you to you and the software team for the work on another release.

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    Matt Saplin
    Freelance TD & Engineer
    New York United States
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    Original Message