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  • 1.  Tally from Acuity to Dashboard.

    Posted 07-14-2021 11:31
    Hi,
         I'm trying to get TSL tally from a Acuity switcher to a Dashboard panel.

    I got a network port on the switcher panel set up to Serial Tally - TSLOut - Network TCP. In the Dashboard Tally Service. I'm getting data when I pick  TSL UMD 3.1 (TCP) in the configuration tab of the Tally Service but it's seem that something is not working exactly as it should. As you can see on the picture here, I'm getting for ID 1 the text @IN 130 but I don't have that much input with in the switcher. Also, everything else is greyed out wich make me thing that I got something wrong. 
     
    Any hint on what could I do to fix that would be really appreciated
    Thanks

     


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    Guillaume Hebert
    TVA
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  • 2.  RE: Tally from Acuity to Dashboard.

    Posted 07-16-2021 11:41
    Hi Guillaume,

    Acuity TSL Out is using the TSL v5.0 Protocol and does not have support for TSL v3.1 (since 3.1 only supports 0-127 IDs).  There is an issue with DashBoard TSL v5 input and it is not able to supply the info for you.

    The fact that any data is populated when you set it up for TSL v3.1 is kind of neat...  an unexpected result. There must be some subset of v5.0 that is getting parsed and displayed when you setup DashBoard to take in v3.1.  

    At this point we will need to have the DashBoard team investigate why v5.0 is not working.

    Sorry for the inconvenience as I am sure you were going to be doing some cool stuff with dashboard using this interface.

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    Les O'Reilly
    Product Manager - Production Switchers
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    Original Message


  • 3.  RE: Tally from Acuity to Dashboard.

    Posted 07-29-2021 09:55
    Hey Les! Has the team been able to look into this? I was just trying to make this work as well and was confused why it wasn't working. Glad I found this before I went crazy 😂

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    Andy Bentley
    Broadcast Support Engineer
    Elevation Church
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    Original Message


  • 4.  RE: Tally from Acuity to Dashboard.

    Posted 07-29-2021 13:01
    Hi Andy,

    The DashBoard team has this at the top of our work backlog and will be looking at it in the near future.  Because of vacations this week, I cannot provide a more accurate update than that.

    I'll schedule a reminder in my calendar to update this thread next week when people are back in office.

    Sorry for the inconvenience and we hope to have a fix for you soon.

    Thanks,
    Mike Black
    Product Operations Manager – DashBoard

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    Mike Black
    Ross Video
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    Original Message