Production Switchers

Went to down load 6.1 but it still is showing 5.1 on the download page.

Hi Robert,

I just double checked the download page and everything seems to be up to date. There's a slim chance you may have to clear your cache.

Let me know if it's still not showing up...

Frank

#Carbonite

This is what is showing up when I click the download page.

http://www.rossvideo.com/software/carbonite/Carbonite_1_1M_2M_v5.1.0.6078.zip

It is showing 5.1. That is what I have in my switcher now.

#Carbonite

use this link and you will be ok http://www.rossvideo.com/production-switchers/carbonite/software.html

I did it and is working ok

#Carbonite

Hi Robert,

Have you tried clearing your cache? In the meantime, here's a direct link to the file:

http://www.rossvideo.com/software/carbonite/Carbonite_1_1M_2M_v6.1.zip

Let me know if you need anything else.

Frank

#Carbonite

There is a problem between here and Canada, I did click on the down load page and then the software and came up with the error page not found. I just got your link and that did work. Thanks

#Carbonite

If you have a free minute, sent me your coordinates to fgrenier@rossvideo.com and we'll get to the bottom of the issue. :)

Frank

#Carbonite

Ok. After reading you last memo I decided to use internet explorer. that worked just fine. The problem I guess is with my Fire Fox. Thanks again.

#Carbonite

Robert what Frank was trying to point out is that in the browser you have to "clear the cache"

in firefox under tools click on clear recent history and only select your cache.

Les

#Carbonite

Again thank you for all your help. There was not problem with Internet Explorer but Fire Fox I did have to clear the cache. All is well now.

#Carbonite