Hi,
It would appear that you are using the Media Stores as the CG channels (SS1 and SS2) they would then be using the Channels 3 and 4 as the Alpha channels.
So if you do use them for Chroma Key backgrounds you will then be unable to use them for other graphics during those shots.
First go into the Config menu and under Bus Map you will be able to assign all sources to the switcher cross points (it looks like you have SS1 and SS2 which are Media 1 and Media 2 renamed). Don't forget if the bus is getting full you can always assign a button to Shift to give you more access.
once assigned you press the button on the background. The menu will follow and then you can navigate to the image that you want to load. Then save the memory. Keep in mind you want to use a different channel per background. Normally I would load all 4 channels then do a camera at a time storing each memory as I go. That way the Media Stores always have the correct backgrounds already in them for every memory.
Les
#CrossOver