Production Switchers

We are upgrading our Vision from version 16.1 to 18.1. Anything we should watch out for, or can anyone tell me what will come with this upgrade?

Here is a link to the Release notes. These are also in the download of the upgrade files.

https://www.dropbox.com/s/bkcl6iz5zuj6suv/Release_Notes_v18.1s.pdf?dl=0

Les
#Vision

Jeff, this upgrade will require a panel OS upgrade as well to OS 38. Do you have the files or card for that? Also with v18 you get additional memories (500) and customs. Make sure you save a v16 set and do not save over it once upgraded to v18. If for any reason you need to downgrade you will want to have a v16 set that has not been touched by v18.

here is a link to the v18 release notes
https://transfer.rossvideo.com/f/cfceb0b5954bf7b5

If you need assistance with the upgrade send an email to techsupport@rossvideo.com and we can help you out.

Mike
Tech Support
#Vision

Thank you! We are fully upgraded. I have 2 questions now that we are up and running. We are using Overdrive Version 10.0.1. Does this switcher upgrade make communication with a Black Magic router possible?

2nd, we currently use a GPO to facilitate Overdrive Commands (prep next, prep advance, etc.). Is there a way for the new switcher software to use custom controls to run Overdrive Commands instead? It does not advance our OD Rundown with the CCs we build with OD commands, but I am not sure if we need to change a setting for OD to "listen" for the command.

Thanks for the help.
#Vision

Don't know -- What Protocols does your BMD Router Support?

I think you need a newer version of OverDrive to support those Commands.
#Vision

Does anybody have touch issues after upgrade to version 18? My touch doesn't work anymore! Any help please? Thanks in advance!
#Vision

Does anybody have touch issues after upgrade to version 18? My touch doesn't work anymore! Any help please? Thanks in advance!

have you called tech support? They can walk you through calibrating the screen -- also did you upgrade the Vision OS? Finally make sure that the system has the USB connected before you power up the panel. Sometime the touch driver won't load if the touch screen USB is not present when it boots up.
#Vision

Hello Dear Technicians! I have hardware part, this is the Vision 2M switcher (Control Panel - V2MP-001, Frame - QMD FRAME 4400GR-883-03 4400R-439 Rev 2. In that has been updated).
And the software part is 1) panel - Version 16.1d MD, Build number - 0039 from May 3 2013 2) Frame CPU board - 16.1d
We have a problem with losing the connection between the frame and the control panel. And our engineer has already contacted you by mail. We still haven't coped with it. And now we want to try to upgrade frame CPU and control panel. Can I get a link where I will be able to download the last suitable version firmware?
And if you could be so kind send instructions of an upgrade as well.

#Vision

Almat -- please open a ticket at the top of page -- or use this link

 

Open Ticket

 

Note that if you have communications issues between panel and frame check you network.  The panel and frame communicate over TCP/IP.  If you connect a cable directly do you see an issue?  Do you have other devices on the network that are conflicting with it?

#Vision