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  • 1.  Turning on the DVE option in Dashboard

    Posted 07-15-2016 13:09
    I can't turn the option on in dashboard.Any helps or tricks would be great. Thanks in advance


  • 2.  RE: Turning on the DVE option in Dashboard

    Posted 07-15-2016 13:21
    sorry incorrect email techsupport@rossvideo.com
    #Carbonite


  • 3.  RE: Turning on the DVE option in Dashboard

    Posted 07-15-2016 13:21
    I am not sure what would cause this issue but if you send your contact info to techsupprot@rossvideo.com we will gladly help you out with this.

    Mike
    Tech Support - Team Lead
    #Carbonite


  • 4.  RE: Turning on the DVE option in Dashboard

    Posted 07-19-2016 17:06
    Recently had the same problem. Try going to your configuration menu, go to the mulit screen sub menu and see if DVE is turned to background. If so, turn it to off and check if DVE works.
    #Carbonite