Production Switchers

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  • 1.  Ross/Ovation Playing Incorrect Tracks

    Posted 01-27-2018 01:38
    We have an Ovation audio server and we are experiencing an issue of the incorrect tracks playing despite being fired via a CC any idea what could cause this? Or how to view logging for CC?


  • 2.  RE: Ross/Ovation Playing Incorrect Tracks

    Posted 01-27-2018 22:50
    I would check how the clips are indexed. If the switcher is sending an ID number and those have changed with the addition or changes to the assigned numbers this could be the issue.
    #Vision


  • 3.  RE: Ross/Ovation Playing Incorrect Tracks

    Posted 02-07-2018 02:02

    The tracks play fine most times. The problem is intermittent. Could it be how we have the CC structured? I've attached some photos of a music tune CC.


    #Vision


  • 4.  RE: Ross/Ovation Playing Incorrect Tracks

    Posted 02-07-2018 02:44
    it might be more to do with Show files and folders. Think I say a checkin today to 18.1U that had something to do Ovation. So this might be fixed in a few weeks or so -- if related to this same thing.
    #Vision