Production Switchers

 View Only
  • 1.  XPRESSION KEEPS CRASHING

    Posted 04-05-2012 16:55
    Hey everyone. Our XPression #1 , which is our channel 1 & 2 and also the machine that we run Remote Sequencer on, keeps crashing no matter what you try to play out of it, even the Ross News Demos that came with it. In fact, it won't even load those projects it just crashes. If we try to load a project after opening Xpression Studio, it crashes. If I go into MYCOMPUTER and then find the actual XPression Project file and double-click, it loads fine.

    But then when I load ANYTHING into the sequencer or attempt to play-out any scene to air XPression crashes. Im at a complete loss. Our #2 XPression is working flawlessly. Everything I've done has been done to both machines. Yet #1 keeps crashing. ANy ideas or insight would be greatly appreciated.

    Thanks a lot in advance!


  • 2.  RE: XPRESSION KEEPS CRASHING

    Posted 04-05-2012 19:11
    Jeremy,

    The forums should be used for questions or solutions for XPression. Crashes and Support should go through Technical Support, These forums are not going to get you support for hardware or software.

    Please email techsupport@rossvideo.com or call 613-228-1168 and speak to someone about the issue you are seeing.

    Thanks,

    -g

    #Carbonite


  • 3.  RE: XPRESSION KEEPS CRASHING

    Posted 04-05-2012 20:50
    Thanks for the info. I'll contact them right away.

    #Carbonite