Production Switchers

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  • 1.  Media Manager issue

    Posted 08-14-2017 17:05
    We need to keep the logo for the duration of the broadcast, but it reloads in Media Manager every time we recall different memory.

    We are working within one ME and the logo is on Key 1. The Key has autoselect priority.


  • 2.  RE: Media Manager issue

    Posted 08-14-2017 17:25
    You need to go to your recall settings and tell the media store to not recall. you can do this by hitting ME1 or ME 2 recall hitting next and scrolling down to media stores. or in Dashboard via Live assist, memory, recall on the general tab.
    #Carbonite


  • 3.  RE: Media Manager issue

    Posted 08-14-2017 19:44
    We get an error message: error message cache full. How to clear the cache?
    #Carbonite


  • 4.  RE: Media Manager issue

    Posted 08-15-2017 00:33
    That would be that you have something in the channel that is currently taking up more frames than remain -- eject the channel then load the new item.
    #Carbonite


  • 5.  RE: Media Manager issue

    Posted 08-15-2017 18:05

    We do eject the channel but we're still getting this message:


    #Carbonite


  • 6.  RE: Media Manager issue

    Posted 08-15-2017 23:54
    Then what your trying to load is to big to fit at all.
    #Carbonite


  • 7.  RE: Media Manager issue

    Posted 03-12-2018 23:34
    Is there a way to actually see the Cache in the Carbonite Black, similar to the vision switcher. Where you can go to the still store, and click to see the items currently store in the Cache. I don't cant find a similar path on the Carbonite Black.
    #Carbonite


  • 8.  RE: Media Manager issue

    Posted 03-13-2018 04:13
    No there is not a way to see this.
    #Carbonite