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  • 1.  Carbonite Ultra Dashboard connections

    Posted 10-18-2019 08:09

    How many Dashboards can be connected to a Carbonite Ultra frame?



  • 2.  RE: Carbonite Ultra Dashboard connections

    Posted 03-19-2021 15:38

    Hi Jimmy,

    Sorry for the late reply....  There is no official number that can be connected.  As more and more connections are established then the system needs to update them one by one when changes occur... So this time can increase as more and more are added.

    Using the DashBoard Proxy Server you can setup a DashBoard client running on a PC to be the "gateway" for all the other connections.  This would place the "load" on that PC and then only be a single connection between the Carbonite and DashBoard.  This is also the best way to connect "remote clients" that are accessed via VPN...  Once local machine connects them to the Carbonite.


    #Carbonite


  • 3.  RE: Carbonite Ultra Dashboard connections

    Posted 06-16-2023 09:52

    Hi Les,

    If I want to use Dashboard over VPN to access all my Ross products, what ports and protocols do I need to request be opened from my IT staff?  Our organization has a VPN, but they keep it fairly narrow.  Thanks in advance.

    Bob Armstrong



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    Bob Armstrong
    Michigan State University
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  • 4.  RE: Carbonite Ultra Dashboard connections

    Posted 06-16-2023 11:10

    Well what would be best to do there is to setup a DashBoard Proxy Server (or more than 1 depending on needs after evaluating requirements) which will allow you to select which devices are to be "Shared" by the server to Clients connecting to it...

    Then you can pick which PORT the Proxy Server is sharing on and you will only need to open that port between your VPN clients and the Proxy Server.  This is also better for instances where small connection dropouts can take place as the data is cached on the proxy server and will be delivered from it to the clients.



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    Les O'Reilly
    Director - Switcher Product Management
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  • 5.  RE: Carbonite Ultra Dashboard connections

    Posted 06-30-2023 07:54

    Hello Les,

    sorry to barge in. I also have a couple of question on this subject:

    Is it possible (and safe) to have the TouchDrive Panel Dashboard as proxy server? 

    Or, the other way around, to connect the DashBoard of the TouchDrive Panel to Carbonite via a proxy?

    Thanks,

    Sorin 



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    Sorin Podeanu
    technical director
    Euronews Romania
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  • 6.  RE: Carbonite Ultra Dashboard connections

    Posted 06-30-2023 10:23

    No this is not a good idea ..  using the Panel as the Proxy server is not recommended.  That would add a workload to the panel CPU to now become the gateway to other PCs and feeding that data.  Please use a separate PC that is not the TD Panel.



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    Les O'Reilly
    Director - Switcher Product Management
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  • 7.  RE: Carbonite Ultra Dashboard connections

    Posted 06-30-2023 11:04

    I understand.  Thanks for the answer



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    Sorin Podeanu
    technical director
    Euronews Romania
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