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  • 1.  Carbonite Clip Player glitching

    Posted 04-11-2020 02:39

    We are using our Carbonite Clip Player for monitor loops and are experiencing brief, random "glitching". Assuming that all of our clip specs are correct coming in, any ideas why this might be happening and how to fix it?  



  • 2.  RE: Carbonite Clip Player glitching

    Posted 04-11-2020 02:52

    Hi Allison,

    Could you elaborate more on the "glitching" and describe in more detail what you are seeing?

    Do you possibly have a Video of the result that you see?  Can you describe the system configuration, system video format, cabling and other details?  Can you also share the Clip that is on the USB with us to review?


    #Carbonite


  • 3.  RE: Carbonite Clip Player glitching

    Posted 01-26-2021 08:27

    Hi Allison, same problem here. Did you find any solution?


    #Carbonite


  • 4.  RE: Carbonite Clip Player glitching

    Posted 01-26-2021 14:47

    There was never a follow up response to my question 10 months ago.

    Raffaele if you are having an issue please contact techsupport so they can work with you to get Logs and files to help investigate your issue.

     


    #Carbonite


  • 5.  RE: Carbonite Clip Player glitching

    Posted 01-26-2021 15:11

    Sure, will do! Thanks Les


    #Carbonite