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  • 1.  Carbonite macros using ross talk failing to call up graphics.

    Posted 01-14-2019 20:11
    Using a Carbonite Black Plus with an XPression Studio 7 with 2 Framebuffer channels. We are having an inconsistent, non repeatable issue where any macro will sometimes call up the appropriate graphics via Take IDs and sometimes it won't. Almost like RossTalk is intermittently working and not working. The same macro will call up a graphic or a set of graphics via Take IDs one minute, and then won't call those same graphics up the next. At most these macros are calling up 2 graphics at a time, either 2 on one channel, or 1 on each of the 2 channels. Anyone have any ideas as to why this might be happening?

    For reference: we've restarted both the Xpression machine and rebooted the Carbonite frame, as well as disabled and re-enabled RossTalk on the Xpression machine. The IPs are correct for both machines as well. I've only ever seen RossTalk either work or not work because of connection issues or mis-numbered IPs so this is puzzling me.


  • 2.  RE: Carbonite macros using ross talk failing to call up graphics.

    Posted 01-14-2019 20:21
    I think you should call Tech support so that they can look at logs and figure out where the issue is.

    Les
    #Carbonite