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  • 1.  Carbonite Ultra Dashboard connection not opening

    Posted 07-28-2020 01:59

    I keep having problems trying to open up the Carbonite on Dashboard. It shows the carbonite but sometimes doesn't have the arrow to the left with the dropdown menu available. If I double click the carbonite, it just shows the MediaManager and won't allow me to open up any other menu. I have to restart the dashboard and wait like 20min and sometimes it will just start working. Any insight on how to solve this issue?

     

     



  • 2.  RE: Carbonite Ultra Dashboard connection not opening

    Posted 07-28-2020 03:19

    Are you on wifi? I usually have this issue when my laptop is not harlined into the network.


    #Carbonite


  • 3.  RE: Carbonite Ultra Dashboard connection not opening

    Posted 07-28-2020 11:12

    Nope, I am hardlined into all my ross gear. The ultrix's, open gear cards, sync generator, all open up fine. It just the Carbonite that sometimes wont open up. 


    #Carbonite