Hi my on my panel VIsion is installet Version 10.1m MD

Can i upgrade it software?

THX

Yes you can.  Please contact Tech Support so that they can arrange a time to review requirements to upgrade to current versions (18.1 I think....)

How can i contact tech support? Are this correct email techsupport@rossvideo.com

At the top right of this page is an Open Ticket Button -- that will launch a ticket with Tech support.

Also you can phone them as well.

From the website:

PHONE SUPPORT

Our North America center is open Monday to Friday 8:30 a.m. to 6:00 p.m. EST, with 24/7/365 on-call service.
Our telephone number is: +1-613-652-4886 (Toll free within North America +1 844-652-0645)

Our EMEA center is open Monday to Friday 8:30 a.m. to 5:00 p.m. GMT.
Our telephone number is: +44 (0)1189502446 (Toll free Int’l +800 1005 0100)*

Our Australia/Sydney office is located in Alexandria, NSW.
Our local support number is: 1300 007 677*

Alternately, you can contact us by:
Phone: +1-613-652-4886
Email: techsupport@rossvideo.com

*If the local support specialist is not available, your call will be transferred automatically to our North America center.