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  • 1.  Acuity/Dashboard/ load still

    Posted 08-30-2021 15:10
      |   view attached
    Hello
    I am trying to use dashboard with an acuity switcher to load stills. I added the API function to load still to a button and it as three areas to input
    1. Destination: which gives a drop down with nothing in it so I'm not sure what goes there.
    2. Channel: which I've tried 1, 2 or 3.
    3. media-ID: using the different id from my switcher.

    Nothing I've tried has loaded anything into the stills.

     I attached the API I'm trying to use. 

    Thank you.

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    Brandon Rose
    Director
    WJAR
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  • 2.  RE: Acuity/Dashboard/ load still

    Posted 08-30-2021 15:22
    Looks like that one is "broken".....

    http://help.rossvideo.com/acuity-device/Topics/Protocol/External/VIS/RT-VIS-Comm.html#topic.rt-vis-comm

    Link to the Command list... you can manually add a String and try that or just put in the Send RossTalk one and type it all in....

    Examples of trying to use the String method (not sure if if works :) as I don't have a system at home to try.... will do that later)...




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    Les O'Reilly
    Director - Switcher Product Management
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  • 3.  RE: Acuity/Dashboard/ load still

    Posted 08-30-2021 22:41
    I tried both ways and neither of them worked. I did check and Rosstalk is setup on the switcher

    ------------------------------
    Brandon Rose
    Director
    WJAR
    ------------------------------