Please contact technical support to assist you with this.
https://support.rossvideo.com/hc/en-us
You can open a ticket online if you like but you should call the Toll Free support numbers to get assistance.
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Les O'Reilly
Director - Switcher Product Management
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Original Message:
Sent: 12-05-2024 21:52
From: bo liu
Subject: Acuity switcher VP Board Linux 'no status'
Hi ,
We have a Video Processor Board issue with Linux 'no status' in acuity frame, looks like there is something problem with the linux system?
Can you help to confirm it is a hardware issue? or maybe we can fix it by rebuild the linux system? Thanks.
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bo liu
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