Production Switchers

I'm trying to get the 1RU Audio Breakout Panel setup and working with my Graphite and am at a loss. The Graphite itself is receiving embedded audio on SDI input 1 and that shows fine on the mixer; but I can't get any of the Analog inputs to work. 

I've double-checked my cable configuration based on the documentation and have the Global Setting enabled for a breakout panel, but am not seeing any audio come through from the analog inputs. 

The front of the unit is displaying "Unknown Vid Mode" - I'm guessing this may be related to the issue but can't figure out how to resolve or change.

Hi Rob,

When we see "Unknown Vid Mode", it is commonly due to incorrect cable connections, or a bad/loose cable. In some cases, it may require a software reflash/upgrade.

As you have double-checked your cable connections, we may rule out the first reason for now. So I would try swapping out the cables as the next step. If this does not resolve the issue, I would write to technical support (techsupport@rossvideo.com) to help troubleshoot and advise further.

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Aaron
Business Development Manager - Production Switchers & Servers
Ross Video
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