https://support.rossvideo.com/hc/en-us
I would suggest opening a ticket with tech support requesting help to get this connected.
It has been some time since I have touched one of these.
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Les O'Reilly
Director - Switcher Product Management
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Original Message:
Sent: 12-06-2024 15:16
From: Stephen Treiber
Subject: Blackstorm not showing in Dashboard after update
I'm completely new to Blackstorm, and I'm having an issue connecting through dashboard. I've changed the config file to include the IP of the server, but dashboard cannot connect to the unit, even with dashboard running locally on the server. I've tried doing the Install New Software option in dashboard, but nothing shows up. I've attached a screenshot of my connection settings if that helps.
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Stephen Treiber
Feature Productions Inc.
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