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  • 1.  Carbonite eX router issue

    Posted 04-13-2024 16:36

    Hello,

    the carbonate extreme router has no any outs after power up (all black),all router panel panel can't be used ( looks ok, but don't execute the switching command). We are suing Talia CPU and Genesis config software. They can talk each other . 
    Your help is appreciated.



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    Howard Chen
    EIC
    Fairchild TV
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  • 2.  RE: Carbonite eX router issue

    Posted 04-19-2024 18:08

    This community is not the best place for posting issues like this.  It is not a tracked source by the Technical Support Team.

    Please contact our support directly when you have problems like this:

    https://support.rossvideo.com/hc/en-us?_gl=1*1wlp3ck*_ga*NjA4NDkzOTcwLjE2MDQ2MTI0NTg.*_ga_H7SG1QNZ8K*MTcxMzU2NDM4Ni4yOTEuMC4xNzEzNTY0Mzg2LjYwLjAuMA..



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    Les O'Reilly
    Director - Switcher Product Management
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