Production Switchers

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  • 1.  Carbonite panel cut button failing

    Posted 09-30-2022 04:26
    Hi,

    The cut button on our Carbonite panel is failing - are spares available anywhere? Quite happy to replace it if I can source the correct button.

    Thanks,

    Andrew.

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    Andrew Shilcock
    Engineer
    Hochanda Global
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  • 2.  RE: Carbonite panel cut button failing

    Posted 09-30-2022 09:00
    You need to contact techsupport about ordering Parts.  Phone, email and ticket system can be found here:

    https://support.rossvideo.com/hc/en-us

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    Les O'Reilly
    Director - Switcher Product Management
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    Original Message


  • 3.  RE: Carbonite panel cut button failing

    Posted 09-30-2022 09:26
    Thanks, I have put in a ticket. I had just wondered if it were something that could be purchased off the shelf.

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    Andrew Shilcock
    Engineer
    Hochanda Global
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    Original Message