Production Switchers

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  • 1.  Carbonite Switcher Issue

    Posted 10-29-2025 15:55
     
    I have a Carbonite switcher, and the problem is that when I upload its firmware (version 13.2), it powers on in the default format 1080i59 - but there's no input or output signal.
     
    When I change the video format from the default 1080i59 to any other format, the switcher freezes (hangs) and stops working until I re-upload the firmware.
     
    If anyone has faced this issue or knows the solution, please help me.


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    Ashok kumar
    Technical enginner
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  • 2.  RE: Carbonite Switcher Issue

    Posted 10-29-2025 15:59

    It would be best to contact support to get assistance with this.

    https://support.rossvideo.com/hc/en-us

    You can open a ticket online or use the listed phone number to call and get help.

    Also you can find the most up to date version of Carbonite software at this link:

    https://documentation.rossvideo.com/files/software/carbonite/v15.6.1.19113a_Carb.zip



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    Les O'Reilly
    Director - Switcher Product Management
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