Production Switchers

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  • 1.  Carbonite ultra 60 with touch Drive re-setting on set load

    Posted 12-23-2024 11:03

    Hi All.

    Switcher does a panel re-set intermittently with a switcher set load. Touch drive screen stays on and active.

    Panel goes blank/off, then after 10 seconds(approx.) re-sets and goes thru a full button check then on and working.

     

    Pernell Verhaeghe  TD

    CTV Halifax



  • 2.  RE: Carbonite ultra 60 with touch Drive re-setting on set load

    Posted 12-23-2024 11:14

    https://support.rossvideo.com/hc/en-us/requests/new/

    Please open a ticket and provide the logs and the Sets that are causing this.  That can then be sent to development to review what is taking place.

    Thanks,



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    Les O'Reilly
    Director - Switcher Product Management
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