CC 109 should be mapped to that button -- there should not be a shift button on the row when it is used for Custom Controls it should be triggering CC 109.
I will send this in to the team to test and log as a bug if they can create the same issue.
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Les O'Reilly
Director - Switcher Product Management
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Original Message:
Sent: 10-10-2025 16:26
From: Muzaffar Ali
Subject: Configure cc109 with shift button on bank 1 bus 1
i have a Ross Carbonite Ultra Solo UHD 4K and HD production switcher, by using the DashBoard software configure cc bank 1 with cc101 - cc108, how to configure cc109 with shift button on bank 1 bus 1 ? when press the shift button light always on.
Ali
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Muzaffar Ali
Broadcast Engineer
NNTV
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