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  • 1.  Controlling multiple panel personalities in Dashboard

    Posted 04-17-2023 10:33

    Hello, we have a Ross Carbonite Ultra, and are running the black panels, we have a 2 ME panel, and a 1 ME panel connected, I'm trying to update some of the user buttons in the personality tab but in dashboard it only shows the 2 ME panel, am I doing something wrong, or is there something specific I need to do in order to get the 3rd panel to show up? 



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    Matthew Furukawa
    Director of Live Video
    Lifepoint Church
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  • 2.  RE: Controlling multiple panel personalities in Dashboard

    Posted 04-19-2023 07:06
      |   view attached

    Hi Matthew,

    May I know the firmware version of your Carbonite Ultra? Starting from v5, satellite panels have their own ports. In page 2 of the attached Upgrade Notes, look for MultiPanel in DashBoard.

    • Master Panel - 5253
    • Satellite 1 - 5255
    • Satellite 2 - 5256
    • SoftPanel/Satellite 3 - 5257

    To get your 1ME panel to show up in DashBoard, add a device with the Carbonite Ultra's IP address, but use port 5255 instead of the default 5253.



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    Aaron
    Business Development Manager - Production Switchers & Servers
    Ross Video
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  • 3.  RE: Controlling multiple panel personalities in Dashboard

    Posted 04-19-2023 12:18

    Hello! Our software is 7.0.0.8320, 

    That worked, Thank you! 



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    Matthew Furukawa
    Director of Live Video
    Lifepoint Church
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    Original Message