Connectivity

Hi 

i have just bought a FR5 with 2 dante licens. I can see those two dante units in my dante controller, and i have enrolled those in my DDM, and on the dante side of all things seem good.

The 2 SFP is green in dashboard, and have the dante logo on top.

My problem is i can't get any audio in or out on the dante source or destination. I can route the audio from any SDI source to dany SDI destination, but can't get any audio in or out on dante.

I am running firmware 6.3.2

Can anyone help me.

Best regards

Casper Christiansen

Bet25 live

Hi Casper,

Your best bet is to give technical support a call and go through the setup with them. 

It looks like you may not have the Dante sources and destinations added to your dataabse. 

The Ultrix userguide explains how to do this starting on page  209 Here

Audio Routing Overview Once Ultrimix-Dante is configured, and connections are made via the Dante Controller, you can route the audio channels via the Ultrix database. This is done like any other routing on Ultrix as follows:

• The Dante audio channels are made available via AUX C.

• The AUX B audio channels will not be available while Dante channels are in use.

• This will be reflected by an addition of AUX C channels for SOURCES and DESTS in the Ultrix database and issuing take errors for AUX B connections when Ultrimix-Dante is enabled.