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  • 1.  Desktop Preview Client not working

    Posted 10-21-2022 11:56
    Dear all

    I have a problem with the Desktop Preview Client.
    It all worked with the connection to the dashboard in the past, but now since a few days it does not function anymore.
    In the hardware setup the state switches between Active and Inactive.

    Has anyone an idea?

    Thx
    Markus

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    Markus Stoerk
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  • 2.  RE: Desktop Preview Client not working

    Posted 10-24-2022 07:28

    Hey Markus 

    I'm not really sure what preview client your talking about. I think getting in touch with Ross Techsupport might be a more appropriate course of action in this case. 

    https://support.rossvideo.com/hc/en-us

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    Jack Horry
    Product Manager
    DashBoard, PowerPlay, Quorum
    Ross Video | Living Live
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    Original Message