Video Servers & Replay Systems​

I have an animated graphic that is importing to the Tria (Express Duet) with the alpha channel playing on B and the color channel playing on D. I've used the same preset in Adobe Media Encoder to create other files today, and they look perfectly normal.
The main difference between the files that behave and the ones that don't is that the correctly playing files start off with mostly opaque objects. The messed-up files start with a broad dark haze that quickly coalesces into words (it's done using a Gaussian blur effect that ramps down from 500% to 0%, created in the Adobe Premiere Graphics interface). I'm wondering if there's something about how that blur works that's confusing the transcoder.

Any thoughts on why this might be happening?

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Sarah Ammerman
Video Engineer
Vineyard Church of Columbus
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Hi Sarah,

Sorry to hear that you are having problems importing a graphics file, with alpha, that incorporates a Gaussian blur.

As you suggest, this might be something to do the import transcoding engine within your TRIA Express Duet.

I think that the most efficient thing to do, to find out the problem, would be contact our TechSupport Team (TechSupport@rossvideo.com). and send them this graphics file. We can then check out how it imports into our system and then hopefully, identify what is going wrong.

I hope that this is of some help.

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Raphael Samad
Business Development Manager
Production Switchers/Video Servers
Ross Video
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