Production Switchers

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  • 1.  Live Assist dashboard panels

    Posted 09-06-2023 12:44

    We just upgraded our Carbonite Black to version 15, and I noticed the live assist panels changed. Is there any way or place that I can find the older, version 13 panels?  Those were great for teaching my students about the switcher.

    Thanks

    -Jay



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    Jay Cofield
    University of Montevallo- Dept of Comm
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  • 2.  RE: Live Assist dashboard panels

    Posted 09-08-2023 11:44

    Hi Jay can you be more specific of which live assist panel is missing?

    We added more items and don't understand what was taken away..



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    Les O'Reilly
    Director - Switcher Product Management
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  • 3.  RE: Live Assist dashboard panels

    Posted 09-08-2023 13:41

    Sure- thanks for the help, I may just be missing something. In our previous  Live Assist we had a dashboard panel that looked like a mini switcher. I've attached some old screencaps.  I liked using that in my classes to demonstrate the switcher layout & all.

     

    Thanks!

     

    -Jay Cofield, Ph.D.

    Professor of Mass Communication

    The University of Montevallo

    205-665-6624

    cofieldj@montevallo.edu

     






  • 4.  RE: Live Assist dashboard panels

    Posted 09-08-2023 14:05

    Your looking for the softpanel. 

    with 15 that was moved to its own connection port so each panel Main - sat 1 - sat 2 and softpanel could have their own independent menus. 

    live assist is a menu in dashboard - like configuration / status / personality - etc. 

    that was what was confusing about saying live assist was missing menus. 

    https://help.rossvideo.com/carbonite-02/Tasks/Operation/DashBoard/Connect-Manual.html

    that is the link to the manual for connecting dashboard at the bottom is the list of the ports for each connection 



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    Les O'Reilly
    Director - Switcher Product Management
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  • 5.  RE: Live Assist dashboard panels

    Posted 09-08-2023 14:21

    Thanks! Found it.  Really appreciate the help!

    -Jay

     

    -Jay Cofield, Ph.D.

    Professor of Mass Communication

    The University of Montevallo

    205-665-6624

    cofieldj@montevallo.edu