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  • 1.  Loss of Sync in logs

    Posted 09-01-2022 23:06
    I'd like to use the Carbonite Ultra logs to confirm loss of external sync issues (long story unrelated to the Carbonite). 

    I can pull and open the logs. I assume I look in "messages" going to the time stamp when the issue may have occurred. What would the log say if the Carbonite took a sync hit?

    To be clear, the Carbonite is performing fine. I just want to use the logs as a diagnostic tool. 

    Thanks for the help.

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    [Danny] [Skarka] Ross Pilot since Synergy
    [Producer, Director, Technical Director]
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  • 2.  RE: Loss of Sync in logs

    Posted 09-02-2022 15:02
    In Carbonite Ultra when a reference is detected or we lose lock we print:
    Sep 2 14:50:32 Falcon user.err syslog: C: 635 S: ERROR T: FM0 p:1478071488 "NO ERROR: Lost lock, or detected Reference, restarting lock sequence" at common/vidmode_driver_LMH1983.cpp:1189.

    Next we print the vid mode and reference type:
    Sep 2 14:50:32 Falcon user.err syslog: C: 636 S: ERROR T: FM0 p:1478071488 "NO ERROR: Video mode start. VidMode e_VidMode_2160p_59_94, Ref e_VidMode_Unknown, External" at common/vidmode_driver_LMH1983.cpp:702.

    In this case it doesn't recognize the reference (because I have no equipment at my home to generate a reference so I am looping the Ultra reference out and back into itself and it doesn't like this).

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    Michael Atherton
    Ross Video
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