Production Switchers

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  • 1.  No Tally to Tria after 7.1 update to Carbonite.

    Posted 11-28-2023 11:50

    After upgrading to Carbonite 7.1, I no longer have Tally to my Tria server. The "Serial Tally" device no longer exists, but I set it up using the TSL 3.1 device and it is not working.  Any thoughts?



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    Jason Kaplan
    Video Streaming Engineer
    PTC
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  • 2.  RE: No Tally to Tria after 7.1 update to Carbonite.

    Posted 11-28-2023 14:22

    Can you give it a try using DashBoard Tally panel on your Tria?

    You can setup the Port so that you send to say 5728 like I am doing with My ultra on Version 7.1.6

    you can still have the device setup to send to the Tria on 5727 and then make a second one that sends on 5728 and setup the Tally service in DashBoard to use it to see if your getting data from the switcher to it.



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    Les O'Reilly
    Director - Switcher Product Management
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  • 3.  RE: No Tally to Tria after 7.1 update to Carbonite.

    Posted 11-28-2023 16:00

    Would the IP address for the device be the IP address of my Touchdrive panel/dashboard computer? I currently have a blank Dashboard Tally panel.



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    Jason Kaplan
    Video Streaming Engineer
    PTC
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  • 4.  RE: No Tally to Tria after 7.1 update to Carbonite.

    Posted 11-28-2023 16:14

    No you would want to set it up on the TRIA computer .. the purpose is to make sure that Data is getting through to it at all



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    Les O'Reilly
    Director - Switcher Product Management
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  • 5.  RE: No Tally to Tria after 7.1 update to Carbonite.

    Posted 11-29-2023 13:01

    This works.  The Dashboard Tally page on my Tria Server is receiving tally information from my Carbonite.



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    Jason Kaplan
    Video Streaming Engineer
    PTC
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