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  • 1.  RCP-QE18 Custom Labels for LCD Buttons

    Posted 11-12-2024 16:55

    Greetings,

    Coming from an older installation of an NV9K I had the ability to assign a source or destination to a given LCD button and then change its name to something more 'operator friendly'.

    My use case is pretty simple; I have 12 IPTV recievers called USCNET 1 thru -12 with each being tuned to a given channel (KTLA, KNBC, CNN & etc.). I'd like to modify the button names to use the channel name instead of the IRD name. I know that I can rename the IRD sources on the router to the service currently tuned but that introduces its own set of complications.

    I've read through the documentation for this panel (which also includes the QE36) but can't see to find anything related to giving a button an arbitrary name.



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    Chris Spacone
    Broadcast Engineer
    USC / ASG
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  • 2.  RE: RCP-QE18 Custom Labels for LCD Buttons

    Posted 11-14-2024 11:36

    Hi Chris,

    Thanks for your question.

    It sounds like you would be a great candidate for an upgrade to version 6.2. We have a new feature that allows users to create alias names for different applications. This would allow you to create a set of alternative names and apply them to the devices (RCP, Multiviewers etc) where you want to see them. 

    Here is a link to the user guide, take a look at page 42 for more information on Aliases. 

    Here is a link to the user guide, take a look at page 42  for more information on Aliases. 

    https://documentation.rossvideo.com/files/Manuals/Routers/Ultrix/Ultrix%20and%20Ultricore%20Database%20Guide.pdf

    If you are interested in an upgrade, just send technical support an email with the type of ultrix you have (frame size and cards) and we will send you the upgrade files. 



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    Mike Pomerleau
    Ross Video
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  • 3.  RE: RCP-QE18 Custom Labels for LCD Buttons

    Posted 04-01-2025 15:29

    Hi Mike,

    I had this same use case for alias' after upgrading to 6.4 with RCP-QE18 units on 1.78. We are trying to use the new Alias function, but can't seem to see any changes in the source dropdown list after we select an alias to use. Is there a refresh or other action that needs to be taken for the alias to be referenced?



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    Ryan Westphal
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  • 4.  RE: RCP-QE18 Custom Labels for LCD Buttons

    Posted 04-04-2025 20:06

    We may have a bug.

    your best bet is to send an email to technical support with the details of what you have (panel types, ultrix frame) and they can get you the correct software and open a ticket for you



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    Mike Pomerleau
    Ross Video
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  • 5.  RE: RCP-QE18 Custom Labels for LCD Buttons

    Posted 10-23-2025 15:32

    Mike,

    We completed the upgrade to 6.5.2 over the summer. I've read your response closely and while I can make aliases appear on the multiviewer and can have them take the place of the default mnemonic in my source table, I still cannot find a way to apply those alias labels to the source buttons on the RCP-QE18 panels.

    Should I start a trouble ticket for this or am I trying to make these alias labels work with a panel that cannot accomodate them?

    -Chris



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    Chris Spacone
    Broadcast Engineer
    USC / ASG
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