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  • 1.  Reboot the SDPE board without rebooting FR5 frame

    Posted 20 days ago
      |   view attached

    Hello,

    I'm facing this problem: The SDPE disconnected from Dashboard and does not ping anymore. I cannot access it via software, web browser or SSH. Is there a way to reboot only the SDPE? I found this button (i guess) between the power conector and the SD card slot (image attached).

    Thank you,



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    Giovani Costa
    Support technician
    Alliance Technologies
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  • 2.  RE: Reboot the SDPE board without rebooting FR5 frame

    Posted 19 days ago

    Hi Giovani,

    I recommend reaching out Tech Support to troubleshoot this with you. You can open a ticket at https://support.rossvideo.com/hc/en-us
    Or email them at techsupport@rossvideo.com



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    Aaron
    Business Development Manager - Production Switchers & Servers
    Ross Video
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    Original Message