Can you please provide more information. I would suggest contacting Technical support directly on this issue
https://support.rossvideo.com/hc/en-us
You can open a support ticket from that section on the website or see the toll free numbers that you can call.
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Les O'Reilly
Director - Switcher Product Management
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Original Message:
Sent: 03-27-2023 08:56
From: Abdul
Subject: Ross SDPE based switchers
I am unable to match timing and locking with my BB ref on PGM.
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Mateen
Broadcast Engineer
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